Visual Builder will not load or crashes
The Divi Visual Builder spins forever, shows a white screen, or crashes mid-edit. Usually a memory limit, a conflicting plugin, or a corrupted browser cache. We isolate and fix.
Divi support
Divi support that does not require rebuilding the site.
Visual Builder failures, Divi Library sync issues, update-breaking layouts, module conflicts, and performance problems. We maintain Divi sites without the "you should have built it differently" lecture.
Common issues
Divi problems we see every week.
If any of these sound familiar, we have fixed it before. Most engagements start with one of these and end with the site on a care plan.
Divi or WordPress update broke the layout
After an update, modules look wrong, custom CSS is missing, or entire sections disappear. We roll back, identify the conflict, and stage the update properly.
Divi Library items not syncing across sites
Global sections, templates, and the Divi Library stop syncing or show outdated versions. We audit the cloud connection, the license activation, and the local cache.
Child theme customizations lost after update
Custom CSS or PHP added directly to the parent theme gets wiped when Divi updates. We migrate all customizations into a proper child theme so they survive every future update.
Slow page load times and poor Core Web Vitals
Divi can produce heavy pages. We audit module usage, split critical CSS, defer non-critical scripts, and optimize images. Most Divi sites gain significant speed without design changes.
Module conflicts with third-party plugins
A Divi module and a plugin fight over the same jQuery hook or CSS selector. We diagnose the conflict, apply a targeted fix, and document it.
Divi expertise
What we do for Divi sites.
From emergency fixes to long-term care, we know where the sharp edges are and how to work around them.
- Emergency Divi fixes
Visual Builder down, layout broken, or site inaccessible after an update? Emergencies jump the queue, and we work until the site is restored.
- Divi performance optimization
Module audits, CSS splitting, script deferring, image optimization, and caching setup tuned for Divi specifically.
- Safe Divi updates
Every Elegant Themes update is tested on a staging copy first. No more "it broke on production" surprises.
- Divi Library management
We audit and organize global sections, templates, and the cloud library so your team knows what is what.
- Custom Divi modules
When a design need exceeds the built-in modules, we build custom ones using the Divi Extension API.
- Long-term Divi care
Daily backups, safe updates, security scanning, and unlimited small fixes on a flat monthly fee.
How it works
Our Divi engagement process
Fixed scope, fixed price, staged verification. No open-ended discovery calls.
Tell us what broke
Describe the problem and recent changes. If the Visual Builder is down, it is flagged as an emergency and jumps the queue.
Audit and flat-rate quote
Written diagnosis of the root cause with a flat-rate quote for the fix.
Staged fix and verification
Fix applied to staging, verified, and pushed to production during an approved window.
Ongoing care plan (optional)
Daily backups, safe updates, security monitoring, and unlimited small fixes.
Divi questions
Common questions
Other page builders
Built with a different page builder?
We fix and maintain all the common ones.
Elementor
The most popular WordPress page builder — and the one that breaks the most often.
Beaver Builder
The stable, developer-favorite page builder — still needs expert hands when things go wrong.
WPBakery Page Builder
The legacy builder many business sites still run — and still need professional maintenance.
Bricks Builder
The modern, developer-focused builder — fast, flexible, and demanding to maintain well.
Oxygen Builder
The power-user builder with no theme and no training wheels.
Breakdance
The successor builder from the Oxygen team — with its own quirks and care needs.
Gutenberg (Block Editor)
The native WordPress editor — lightweight, forward-looking, and increasingly capable.
Related services
Care Plans
Ongoing maintenance from the same team that fixed the builder
Emergency Fixes
Site down right now? Emergencies jump the queue
Speed Optimization
Builder sites carry weight — we trim it
Page Builder Support
All supported page builders
Ready for reliable Divi support?
Tell us about your Divi site. We will audit it, identify what needs attention, and give you a clear written plan — no obligation.