Site Down or Erroring
How to Fix the WordPress White Screen of Death
blank white screen
What's happening
You load your site and get a completely blank, white page — no menu, no text, no error. Behind the scenes, WordPress hit a problem serious enough that it couldn't finish building the page, so it served up nothing. Your content is almost always still safe; it just can't display until the underlying problem is cleared.
Why it happens
The most common cause is a plugin or theme update that doesn't agree with the rest of your site. Close behind: your hosting hitting its memory limit, or a single misbehaving plugin. Because WordPress hides the actual error from visitors, the screen gives you no hints — which is why it feels worse than it usually is.
What you can safely try
- Think back to what changed last — a recent update or new plugin is the usual trigger.
- Clear your browser cache and try a different browser to rule out a display fluke.
- Avoid editing files or deleting things at random — guessing tends to turn one broken page into several.
When to call us
The fix is to find the exact plugin, theme, or limit causing it — without guesswork — and clear it. That's routine for us and usually quick. If your site's showing a white screen and you'd rather not gamble with it, send it our way and we'll get it back.
Common questions
- Why is there no error message at all?
- By default, WordPress hides technical errors from visitors, so a serious problem can show up as just a blank page. The error is still there behind the scenes — it's just not displayed, which is part of what makes the white screen so confusing.
- It happened right after I clicked update — is that related?
- Almost always, yes. A white screen that appears immediately after an update points straight at the plugin, theme, or core update that triggered it. That timing is the biggest clue to the fix.
Related terms
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Emergency WordPress Fixes